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In this news category you will find information from and about companies, organizations, institutions, products of all kinds and in a broad spectrum. To get a quick overview of current trends and developments, it's worth visiting daily.
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Thu, 14.04.2022
USU Software AG
US mobile provider chooses USU Knowledge Management
Möglingen, April 14, 2022.
An American mobile communications provider has chosen USU Knowledge Management to optimize and deliver its customer service. Their aim is to create a high-quality and innovative service experience for customers anytime, and in any channel. The mobile phone provider will [ … ]
Mon, 11.04.2022
USU Software AG
USU recognized as Customers' Choice by IT Service Management customers in EMEA
Möglingen, April 11, 2022 - USU is the only German manufacturer to be included in the new 2022 Gartner(R) Peer Insights(TM) 'Voice of the Customer': IT Service Management Tools report. Compared with 15 of the world's leading IT service management (ITSM) tool vendors, US [ … ]
Wed, 30.03.2022
USU Software AG
Extensive, long-term framework agreement with eight-figure total volume
Möglingen, March 30, 2022
The Federal Republic of Germany has commissioned BWI GmbH to modernize and reliably and economically operate the German Federal Armed Forces' entire non-military information and communications technology. In conjunction with the LI-12 project, USU e [ … ]
Thu, 24.03.2022
USU Software AG
Consolidated sales rise by 4.3% to record high of EUR 111.9 million
Growth in SaaS revenue of 11.5% to EUR 10.8 million
Adjusted EBIT improves by 10.2% to EUR 10.2 million
EBITDA up 7.6% to EUR 14.4 million
Consolidated net profit increases by 23.2% to EUR 6.8 million
Liquidity up 31.4% to EUR 24.3 million
Planning confirms sustained gr [ … ]
Mon, 28.02.2022
USU Software AG
- Consolidated sales increase by 4.3% to new record of EUR 111.9 million
- Above-average growth in SaaS revenue of 11.5% to EUR 10.8 million
- Adjusted EBIT grows by 10.2% to EUR 10.2 million
- Net profit up 23.2% to EUR 6.8 million
- Group liquidity increases by 31.4% to EUR 24.3 million
- Orders on hand climb by 6.5% to EUR 65.8 million
[ … ]
Mon, 21.02.2022
USU Software AG
USU receives top marks for customer satisfaction, strategy and implementation in Enterprise Service Management (ESM)
Möglingen, February 21, 2022
"USU the German winner for ESM excites customers and partners with attention towards relationships and an innovative ESM platform" - that is the conclusion of the market study published in mid-February 2 [ … ]
Thu, 17.02.2022
USU Software AG
Möglingen, Germany / Rome, Italy - February 17, 2022.
For transparent control and automation of its IT management processes, an Italian government agency (the "Customer") has opted for the USU IT Service Management (ITSM) solution.
USU was successful against international providers and replaces the system of a competitor. The decisive factors in [ … ]
Thu, 10.02.2022
USU Software AG
Möglingen, Germany - February 10, 2022
USU, the leading provider of software solutions for IT and customer service management, announced today that a Swiss canton ("The Customer") has signed a 4-year contract for SAP optimization in USU Software Asset Management.
The first phase of the project already realized cost savings of 6 million Swiss fran [ … ]
Tue, 08.02.2022
USU Software AG
Bigtincan, whose sales enablement automation platform helps their customers deliver "The Buying Experience of the Future" will use the complete USU Knowledge Management solution to drive improved communication and efficiency.
Möglingen, Germany - February 8, 2022.
To optimize internal and external knowledge transfer, global software company Bigti [ … ]
Wed, 19.01.2022
USU Software AG
Boston, January 19, 2022 - USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based contact center solutions. These two market leaders are joining forces to bring unparalleled Genesys experience combined with access to a mature, AI-powered Knowledge Management solution, USU Knowledge Manag [ … ]